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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Karen Gavender

May 23, 2023

5  out of  5 rating by Karen Gavender
"Thadeaus is amazing and attentive to get you the best coverage at the best value! He has worked with me for my family, one on one, to get things done fast and right. Thank YOU!"

hanna talaese

May 15, 2023

5  out of  5 rating by hanna talaese
"Thadeaus was great to work with. He helped my husband and I get a great bundle for all of our insurance needs."

Rony Veska

May 9, 2023

1  out of  5 rating by Rony Veska
"I have been with State Farm for 7 years and this the worst agency ever. All they do is make mistakes, don’t know how to correct National State Farm’s mistakes. I’ve had nothing but trouble since I bought my new car March 1st. Prior to that I was with State Farm for 7 years with no problems-until Thaddeus Jones took over. Now every day is a new problem that they can’t seem to solve. I can’t even get a paper invoice from them before the expiration date. Go somewhere else- preferably not State Farm Thaddeus Jones-if you value your sanity."

sez star

April 28, 2023

5  out of  5 rating by sez star
"Thadeaus Jones is helpful and patient!"

Zach Mooney

April 25, 2023

5  out of  5 rating by Zach Mooney
"Thadeaus always provides top notice customer service to all my clients that I refer to him. He provides a quick yet thorough review of their needs. Great competitive pricing matches his dedicated service."

Neil Powell

April 19, 2023

5  out of  5 rating by Neil Powell
"It was a pleasure using this agency for my insurance need. Thadeaus was easy to work with and got my request handled quickly."

Nathan Wolff

April 3, 2023

5  out of  5 rating by Nathan Wolff
"Thadeaus and his team are very personable. Great discounts and service!"

Michelle Gallardo

March 22, 2023

5  out of  5 rating by Michelle Gallardo
"Tracy Glasford made the process, quick easy and so pleasant!"

Liberty Himmel

February 28, 2023

5  out of  5 rating by Liberty Himmel
"Nice people to work with!"

Twyla Himmel

February 28, 2023

5  out of  5 rating by Twyla Himmel
"Whole staff was super helpful! Called me back right away and helped solve my problem and were very friendly! Amy in particular was kind and very helpful!!"

Rob Jones

February 27, 2023

5  out of  5 rating by Rob Jones
"Excellent customer service! The Staff is very helpful and friendly. All my questions answered to my satisfaction. Highly recommend."

Marshall Miller

February 19, 2023

5  out of  5 rating by Marshall Miller
"The are very nice and welcomed me as soon as I walked in to buy insurance!"

Kellyanne Kirkland

February 16, 2023

5  out of  5 rating by Kellyanne Kirkland
"I called in for a quote and spoke to Tracy. She was so helpful and engaging! I had some follow up questions and she got the information and called me back asap! Love their customer service! I highly recommend this agency!"

Kao Xiong

February 9, 2023

5  out of  5 rating by Kao Xiong
"Great dude. Don't walk. Run!!"

Trent S

February 1, 2023

1  out of  5 rating by Trent S
"Spoke with him on the phone very unprofessional and very unhelpful doesn’t even know what he’s talking about so I’m going above him would not recommend this man to anyone"

lynn kelley

January 28, 2023

5  out of  5 rating by lynn kelley
"I had a major theft of property from a double locked steel container. State Farm honored the theft of personal property. I am forever grateful. Lynn Kelley"

Tina Alnasser

January 27, 2023

5  out of  5 rating by Tina Alnasser
"They contactedme with great quotes and picked up my buiness made everything so easy"

MD Sagrario Dyer

January 10, 2023

5  out of  5 rating by MD Sagrario Dyer
"He has a great sense of humor and is extremely approachable."

momof blessedfive

December 22, 2022

5  out of  5 rating by momof blessedfive
"Thadeaus is awesome! He is quick to respond when we email questions or requests. He is very professional and kind."

ashley lange

December 13, 2022

1  out of  5 rating by ashley lange
"3 months and was the worst experience. They increase your premium in the middle of your policy without notice and when you call in regards to it the receptionist says "it's stupid they charged you more after they quoted you a certain rate for 6 months but they did it anyways and it has to be paid". They never return phone calls, inputted personal information wrong, inputted debit card information wrong so payments came back declined and late. They AGAIN never set up auto payments so another late payment. Thadeaus doesn't feel like it's important to return phone calls to upset customers. Changed agencies. Will never recommend this agency."

Roxanne Kavalieris

December 10, 2022

5  out of  5 rating by Roxanne Kavalieris
"I have gotten quotes from pretty much every insurance place you can think of and some you probably didn't even know existed and these guys are the cheapest! They also have fantastic customer service it's super personalized so you feel like your their only customer and when I needed a tow they kept me up to speed via text on how long it would take and I could even watch the driver location on a map on my phone. Best insurance company I've ever had hands down!"

Thomas Porter

November 17, 2022

5  out of  5 rating by Thomas Porter
"I recently had the windshield on my 1988 Astro Tiger Van replaced through a claim with Thadeaus. His office was very responsive and offered recommendations for mobile auto glass shops and worked directly with my selection (I went with Becque's) to process the insurance paperwork. Becque's showed up on site (and on time) and all I had to do is sign the completed work order."

Tracy Castell

September 26, 2022

5  out of  5 rating by Tracy Castell
"Absolutely the best! Thad helped me make decisions with my policies and even showed me where I could save some money. I always thought agents weren't necessary, but he has changed my mind, forever. My advice, get a good agent and Thad is one of the best. Thanks for all the great advice & recommendations. You have my business."

Mandy Roberts

September 22, 2022

5  out of  5 rating by Mandy Roberts
"Immediate responses and friendly service! Would highly recommend Thad and his team!"

Matthew Tennyson

September 20, 2022

5  out of  5 rating by Matthew Tennyson
"Mr. Jones is one of the most knowledgeable, courteous, and responsive insurance agents I've had the pleasure of working with ... and I've known quite a few over the years. Highly recommended!"